AMMA
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=> ring tone
=> Son COLT
     - à coté de Danielle
=> Danielle
    - connect me
	 => Link Guy Grommel
=> AP sent someone onsite the day of full test 
=> Reporting
    - Amelioration temps d'attente des clients 
	   - Queue  
    - concurrent "Phonex"
    - Reporting graphe (AP)
	- Analyser un poste
=>